Frequently Asked Questions
General FAQ
Questions answered, mysteries solvedâeverything you wanted to know and then some.
Where can I find store details like hours and contact info?
What do I need to shop at SPARC?
What holidays do you close for?
Rewards FAQ
Loyalty has its perks. Hereâs how to get the high score in rewards. (Updated 1/2/2025)
How do I earn rewards?
Where can I view my rewards balance?
How do I redeem points I've earned?
Can I stack multiple discounts or use more than one promotion at the same time?
What happened to stacking Senior/Veteran discounts with Loyalty Points?
What can I still use my Loyalty Points for?
Are there any new Loyalty Perks?
Why are these changes being made?
What are the benefits of these changes?
Delivery FAQ
Because sometimes you just want your bud brought to youâno shoes required.
Is your delivery service really free?
How long will it take for my order to arrive?
Can I track my order once it's out for delivery?
What happens when my driver arrives?
Should I tip my delivery driver?
Wait a second, the minimum amount required for delivery changed. Why is that?
Ordering FAQ
Just a few steps between you and your perfect orderâno stress, all good vibes.
Can I add items to an order I've already placed?
How do I know my order has been received?
Can I place an order with someone else's account?
What kind of payments do you take?
Can I use my Wisdom (Senior) or Veterans discount online?